Step Right Up studio policies

  • Step Right Up Studio reserves the right to cancel classes due to circumstances out of our control (such as power failure, weather, etc). We will make every effort to make up any missed classes, but do not guarantee a make up class.

  • We do not offer make up classes if your child misses a scheduled class due to personal conflict or illness.

  • A session of a class may not run, due to low enrollment. We will make every effort to place your child in another appropriate class, if one is available. 

  • If a child is registered for a class, and can not continue in that class due to personal conflicts, etc., the Studio may use our discretion to determine whether or not to offer a refund for the cost of the session, prior to the third class. After the third class, pro-rated refunds may be made at the Studio’s discretion.

  • We reserve the right to ask a child to leave a particular class if we do not feel that class is the right fit. If another, more appropriate class is available, we will offer you the option to move them into that class.

  • No outside toys or props of any sort are allowed in the studio unless it has been discussed with the parents ahead of time.

    Any questions or concerns, please contact Jaime Conroy at jconroy@steprightupstudio.com